Refund policy

90-day money-back guarantee

We want you to feel comfortable with your RCM Living purchase. If you are not satisfied, contact us within 90 days of delivery to request a refund.

How to request a refund

Use the Contact RCM Living form at the bottom of our website. Include your order number, the email address used for the purchase, and the item you would like refunded. Our team will reply with the next steps and any return instructions. Please contact us before sending an item back so it reaches the correct address.

Refunds

Approved refunds are issued to the original payment method. Your bank or payment provider determines when the refund appears in your account.

Damaged, incorrect, or missing items

Contact us through the same form if your order arrives damaged, contains the wrong item, or has a missing item. Include your order number and a description of the issue so we can help.